Main definitions used in the public contract on providing services of paid legal advisory:
Application: The application “Personal Lawyer” in which is possible to receive legal advisory services after registration.
Personal data: The information fulfilled by the User/Paid User during the registration in the Application, according to the terms of Application (name, surname, telephone, addition telephone, e-mail, etc.).
User: Natural person who registered in the Application, which means he has downloaded it, fulfilled the Personal data in the proper registration fields, fulfilled Personal data by the terms mentioned in the Application and accepted the contract on receiving legal advisory services presented by the executor.
Paid User: Natural person who registered in the Application, which means he has downloaded it, fulfilled the Personal data in the proper registration fields, fulfilled Personal data by the terms mentioned in the Application and accepted the contract on receiving legal advisory services presented by the executor also pays for these, or/and activated promo-code.
Executor: “National legal service” LLC, which provides legal advisory services by the Application.
Contract:The public contract on providing legal advisory services, which is set of terms, conditions and rules set and published by the Executor in advance. The mark in the field of accepting the contract by the Application has the same legal force and causes the same legal consequences as if the parties will sign the contract in written form.
Legal advisory services:The services provided to the natural person by the Executor the list and the description of which are set in the point 5 of this Contract.
Registration:The required order by the Application, which is necessary for using the Application. It includes fulfilling of Personal data of natural person in the relevant fields in accordance with the requirements of the Application and the indication in the field of introduction of provisions of the Contract.
Package: The set of advisory services provided by the Executor.
Promo code: The set of numbers and/or letters which enables the Package to be activated free of charge.
Free Call: Possibility to communicate with the Executor by the call bottom of the Application. Availability of free call with the Internet connection.
Paid telephone number: 090000099 multi-channel telephone number with which Users/Paid Users can communicate with Executor by terms of the Application in case of low-speed Internet availability. The price for one minute of call is the amount of 100 AMD included VAT. The mentioned amount does not include the price of the services by the operator which provides the communication.
Advertisement: The proper video which enables the User to receive one free call for legal advisory.
The Subject of the contract
The Executor provides legal advisory services to User according this contract.
The order of signing and action of the contract
The fact of signing the contract between Executor and user is considered to be registration in the Application in proper way, fulfilling the necessary information in proper fields and the marking on accept the terms of the contract.
The User by marking in the relevant field states about getting acquainted with the provisions of the contract, the Application usage rules, those rules are completely clear and acceptable for him also the usage and receiving legal advisory services are derived from his own interests and the interests of the persons he presents and does not violate in any way his rights or the legal interests of the persons he presents and also cannot cause any harm to mentioned persons.
The Package includes the following legal advisory services: oral legal advisory, trust the negotiations to the lawyer, the provision of standard documents and instructions for signing these, advisory in written form.
The activation of the Package supposed to be the fact of performing the proper payment by the User or activation of the Promo-code.
By activating the Package the User receives the status of Paid User.
The price of the Package and the terms of payment are mentioned in the Package.
The services of legal advisory in the Package are valid for one year.
The terms of providing legal advisory services included in the Application.
The legal consolation services are provided according to requests of the User/Paid User.
For performing the request it is necessary to contact with the Executor by the proper bottom of the Application and mention the available legal advisory service.
The description, terms of providing and terms of the legal advisory services
The terms of legal advisory services start to be calculated since the moment of registration of the User / Paid User by the Provider. In case of changes the essential factual circumstances of the request content the terms are supposed to recount since the moment of receiving the revised request.
The legal advisory service is considered to be provided properly and the Executor is not responsible if the provision was impossible because of the Personal data of the User/Paid User was not correct.
Urgent consultations are exception from the terms of providing legal advisory services. Such advisory is provided by the Executor as soon as possible in a reasonable time.
The urgency of the consultation is determined by the Provider.
Types of legal advisory services
Oral legal advisory service /hereinafter referred to as advisory /: The oral advisory provided by the Executor with the telephone number mentioned in the Personal Data of the User/Paid User, which includes clarifications about the legal norms regulating the relationships included in the legislation of RA, existed risks, the methods and ways of solution of these which were present in request also clarifications about rights and obligation.
In order to receive the advisory the User is obligated to inform about the necessary of providing the service by the terms mentioned in the Application.
The executor is obligated to provide the advisory to the Paid User within 24 hours since the moment of registration of the request. If necessary the provision of the advisory can be postponed by mutual agreement of the parties.
The advisory is also available in case of not active Package. In this case the Executor registers the issue immediately after the call but provides the advisory to the User in order of sequence. The registered issues are examined by the Executor and the answers are provided to the users by back call.
If necessary the Executor can invite the User/Paid User to the Executor’s office to provide the advisory in place the maximal duration of which is 20 minutes.
In order to perform the advisory the Executor will try to contact to the User/Paid User with the telephone number/numbers mentioned in Personal data since the moment of presentation of the advisory by calling as of 3 times per 1 day with intervals not less than 1 hour.
The provision of standard documents and instructions for signing these: Sending the example of contract (exemplary form) which is mostly proper to the issue of the Paid User or oral advisory on the order of compilation of the document according the legislation, the experience of law application and business turnover habits also clarifications of the legal terms which regulate the legal relationships on compliance the document, mandatory requirements of the document and the order of the document legislation within the terms of legislation of RA and within requirements mentioned by the Paid User. The exemplary documents within this point are:
sale and purchase contracts,
Contracts on service providing,
Contracts on confidentiality of trade secret.
The power attorneys including general or special terms.
The legal advisory services are provided within 1 working day since the moment of registration of the request. The mentioned term can be postponed by the mutual agreement of the parties. The exemplary form is send to the e-mail mentioned in the Personal data of the Paid User. The order of compilation of the these is provided by the telephone number/numbers mentioned in the Personal data of the Paid user.
The following legal advisory service is not available for not active users.
Advisory in written form: The opinion in written form /hereinafter referred to as Opinion/ based on the legal norms regulating the legal relationships mentioned in the request of the Paid User and on evaluation of the risks and its solution in the current situation. The opinion is provided for not more than one request which the Paid User chooses by him. In exceptional cases the Executor has the right to add the scope of legal issues presented in the request by his own initiative. The term of providing the opinion is 72 hours. In case of arising the necessary to make inquiries to the government or other organizations or to third party, as result of which the providing of the Opinion becomes impossible in time, the Executor is obligated to inform the Paid User about impossibility of providing the hole Opinion in time and about necessary of changes the terms of providing Opinion with the available telecommunications mentioned in the Personal data. In case of Paid User agrees to change the term of providing the Opinion, than the deadline is extended as long days as the parties mutually agree. Otherwise the Executor provides the Opinion in the set terms, but in volume that could be ensured by the present factual circumstances.
The opinion is provided to the Paid User by the e\mail mentioned in the Personal Data
The following legal advisory service is not available for not active users.
Trust the negotiations to the lawyer: The Executor contacts to the third party mentioned by him, and he has got legal relationships with, collaborates or has got argue by the telephone or by other means of telecommunications according the request of the Paid user. The paid user is obligated to inform the Executor about such negotiations by the order set in the Application as of 6 hours before and the Executor is obligated to begin negotiations at once. In case of not informing about the negotiations by the terms set in the Application the Executor is obligated to begin the negotiations within 24 hours.
If necessary urgent negotiations, Paid User is obligated to inform the Executer at the moment of necessary on legal advisory services arise, and the Executor is obligated to provide the mentioned service at once and in case of its impossibility inform about it to the Paid User by the available telecommunications mentioned in the Personal data and in case of his consent, begin the negotiations within 24 hours. In case of impossibility to contact the third party or in case of impossibility to begin negotiations in time, the Executor is obligated to inform about it to the Paid user with the available telecommunications mentioned in the Personal data within 24 hours.
The Executor informs to the Paid User about completing the negotiations and its results at once with the call to telephone number/numbers mentioned in Personal data.
The terms of providing the legal advisory services can be changed by the mutual agreement of the parties.
The following legal advisory service is not available for not active users.
The User/Paid user’s rights
Use the legal advisory services during all the time of its provision.
Immediately inform the Executor about all the cases of non providing the legal advisory services or about the cases of providing legal advisory services in not proper way, also about the cases on improper treatment by the Executor’s employees.
Receive the necessary and reliable information about the Executor and the about the volume of provided legal advisory services, also other information for providing the legal advisory services.
Receive the records of hiss calls for one year by providing request in written form. The Executor provides the records within 3 days by sending to e-mail mentioned in Personal Data.
The obligations of User/Paid User
To provide reliable data for opportunity of providing legal advisory services.
To provide complete and reliable information to the Executor for providing legal advisory services.
While making request to the Executor not to break the terms of legislation of Republic of Armenia also accepted moral and ethic norms.
Use legal advisory services personally.
Provide the obligations mentioned in this contract and other obligations mentioned in the legislation of Republic of Armenia on providing services.
The rights of the Executor
To involve third parties to provide legal advisory services to the User/Paid User
Reject providing legal advisory services to the User/Paid User in cases if:
The last violates the terms of this contract
If providing legal advisory services will become violation of terms of law allocated by Executor or pubic accepted moral and ethic norms
The providing of legal advisory services violates the rights and legal interests of the Executor
Was violated the security of the Application usage by case of illegal entrance.
The Executor has the right to reject providing legal services in his inner conviction if to the User acts in that way or in the case the provided legal advisory service will be used for performing entrepreneurial actions or for receiving certain financial income.
The executor is not responsible for providing unreliable and/or incomplete information by the User/Paid User also for performing obligations in non-proper way or for the quality of services in case of non performing.
10․The obligations of the Executor
To provide legal advisory services to the User/Paid User in accordance the terms and conditions mentioned in this contract and legislation of Republic of Armenia.
Provide information to the User/Paid User on providing legal advisory services.
To allow the User/Paid User to read this contract
11․Personal data protection
By requesting the Executor and accepting the terms of this contract User/Paid User agrees that the Executor has the right to process: register, keep, use, coordinate, compile, spread, transfer and also process in an alternative way the personal data (including name, surname, father's name, birth date, e-mail, telephone number/mobile others and etc.) in order to provide legal advisory services according to the aims mentioned in the point 11.2.
The Executor provides the collecting and processing of personal data of the User/paid user for the following purposes:
The identification of the last one,
Recovering the password of the User/Paid User also for informing the changes and additions in the Application.
Performing statistic and other researches based on anonymous data.
The Executor warranties that the personal and confidential data which User/Paid User provides him for legal advisory services purpose, will not be present to the third parties except in cases mentioned in legislation of Republic of Armenia. In any other cases such data can be published only by consent or by order of the User/Paid User.
12․Intellectual property rights
The exclusive rights of intellectual properties which can become known to the User/Paid User during the performing of the legal advisory services belong to the Executor. Also User/Paid User has the right to use such objects unlimited for his own purposes.
13․Dispute resolution process
All the disagreements and disputes which may accure during the signing and acting of this contract shall be solved by the negotiations. In case of pre judical negotiations (which includes not only negotiations but also presenting claim in written form by the User/Paid User and discussing it by the Executor) parties cannot come to any agreement than the dispute should be solved at the court which is at the location of the Executor.
All the notifications performed within the public contract are provided electronically by e-mail, application and message.
Based on technical specifications the Executor does not warranty that the User/Paid User has received the notifications by the e-mail or message. Since the moment of sending the notifications, the User/Paid user is considered to be informed properly.
For quality control purposes of the provided legal advisory services the Executor has the right to offer User/paid user to evaluate the quality of provided legal advisory services.
15․Transfer of rights
The Executor has the right to transfer all his rights and obligations mentioned in this contract one-sided to third part and the User/Paid User performs his irrevocable agreement on any kind of such transfer, in case if all the rights and interests will be protected.
The transfer mentioned in the point above will also include the proper rights of the Executor in sphere of personal data processing about which the User/Paid User already agreed at the point 3 of this contract, also the history of legal advisory services provided to the user/Paid User.
This document is signed in Armenian, Russian and English. In case of disagreements or disputes on meaning or concept of any expression, Armenian version of expression will be taken into consideration as a basis and will have a legal force.
The Executor has the right to perform any changes in this contract -sided. All the changes in this contract are confirmed by the order of the Executor’s director and are published in the Application.